FAQ

1. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options listed at checkout.

2. How long does shipping take?
Shipping times vary depending on your location. Estimated delivery times are provided at checkout.

4. Can I track my order?
Yes, once your order ships, we’ll send you a tracking number via email. Please note that not all our products are traceable, You will be informed about the product's traceability status at checkout.

5. What is the return policy?
If your item arrives damaged, defective or if you receive the wrong item, please contact us within 48 hours of delivery for a replacement or full refund.

6. How do I return an item?
Contact our support team with your order details, and we’ll guide you through the process.

7. What should I do if I received the wrong item or a damaged product?
Please contact us immediately within 48 Hours of receiving your order number and a photo of the item. We’ll resolve the issue as quickly as possible.

9. Do you offer discounts or promotions?
We run seasonal sales and offer discounts through our newsletter. Sign up to stay updated!

10. How can I contact customer support?
You can reach us via email or our contact form. We aim to respond within 24-48 hours.